Staying In Touch

Follow Up With Your Customers For Big Time Sales Results

Contents:

• Why You Need to Follow Up with Your Customers
• Your Follow Up Plan
• The Power of Follow Up
• 3 Key Ways Following Up Benefits Your Business
• Making Your Reputation
• Ignoring the Obvious
• The One Follow Up Step that's Easy to Miss
• Exactly What Is "Follow Up"?
• Beyond Consistency
• Thinking Like Your Customer
• Balance
• Section I - Putting It Together
• - 1 Deliver What You Promise
• - 2 Help Them Keep Moving Through Your Process
• - 3 Remove the Bumps and Glitches
• - 4 Provide them with Access – to You
• Section II - Follow Up Techniques
• - 1 The Email Series
• - 2 The Personal Follow Up
• - 3 The "Blast from the Past" email
• - 4 The Newsletter Strategy
• - 5 Don't Forget the Snail
• 10 Focused Follow Up Tips
• 10 Biggest Follow Up Mistakes
• Overcoming Your Fear of Selling